AvTools Mobile
Need help with AvTools Mobile? Check the FAQ below or reach out to our support team. The app was previously named AVS Tools with the same app, same account, new name.
For questions, issues, or feature requests, email us and we'll get back to you within 24 hours.
sales@avtools.aerohttps://test.salesforce.com for sandboxesTo generate a security token, sign in to Salesforce in a browser, then open Settings, then Reset My Security Token. Your credentials are stored locally in the iOS Keychain and are never transmitted to AvTools.
Get your PrintNode API key at app.printnode.com , then your name, then API Keys.
AvTools Mobile updates the inventory record in AvSight and sends a new label to your configured printer automatically.
AvPics captures inspection photos tied to a specific inventory or order record, uploads them to AvTools's web gallery (Supabase), and attaches them to the Salesforce record as ContentVersion files.
The optional timestamp watermark burns the capture date and batch reference directly into every saved JPEG.
Tap anywhere on the camera preview to trigger a focus at that point. A yellow reticle confirms the tap. If focus drifts between shots, enable AE/AF Lock:
Use Reset Focus & Zoom from the same menu to return to continuous autofocus.
AvTools Mobile syncs automatically every 60 seconds when online, and immediately when a lost network connection returns. Things to check:
If the batch has no Salesforce record ID (e.g. a Quick Capture batch), only the Supabase upload runs and the AvSight push is skipped automatically.
The PDF includes a cover page with batch notes and target, plus one page per photo with the image, timestamp, caption, photo type, and sync status.
Sensitive credentials (Salesforce login, PrintNode API key, AvPics session) live in the iOS Keychain and survive a reinstall. Non-sensitive preferences (printer choice, compression profile, tab state) live in UserDefaults and reset on reinstall.
None of this data is ever sent to AvTools. It's all local to your device.
Photos always save to local device storage first, so nothing is ever lost. When the network returns, AvTools Mobile automatically drains the queue to Supabase and (if configured) pushes to Salesforce. Up to 5 retries are attempted per photo with exponential backoff before it's flagged as failed. After that, retry the push from the batch's row on the web portal's Batches list, or from the batch page's Re-push button.
Third-party services AvTools Mobile integrates with:
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