1. Agreement to Terms
By accessing or using the AvTools platform and any of its web or mobile applications and modules including AvPics (web and the AvPics iOS mobile app), the Filing Assistant, QuoteDeck, the Finance module, Station, and any related applications, websites, APIs, and services (collectively, the "Services"), provided under the AvTools brand (formerly Longeron, originally JASSCO) by Turbsol Management, LLC ("AvTools", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
2. Description of Service
The Services are software-as-a-service (SaaS) platforms designed for aviation parts and maintenance organizations to streamline quality control, documentation, compliance, quoting, and finance workflows. They include, depending on your subscription:
- AvPics: quality photo capture and organization for inbound and outbound inspections, available on the web and as a native iOS mobile application, with barcode/QR scanning, on-device camera capture, watermarking, and generation of photo and inspection-report PDFs.
- Filing Assistant: aviation compliance paperwork verification, filing checklists, spot checks, and document organization, including surfacing related records and files from your ERP.
- QuoteDeck: request-for-quote intake and customer-quote creation, including writing quotes and related records back to your connected ERP.
- Finance: read-only operational analytics over your ERP data (AR aging, payables, margin, part lineage, and geographic/relationship views), and optional AI-assisted summaries.
- Station: mounted-device quality capture workflows.
- Integrations: connections to aviation ERP systems (including AvSight (Salesforce) and Smart145), accounting systems (QuickBooks Online), marketplaces (including SkySelect), cargo-insurance providers (including FlyCovr/Loadsure), and printing services (PrintNode).
Features available to you depend on your license tier and enabled modules. We may add, change, or remove features over time.
3. Mobile Application & Device Permissions
The AvPics mobile application (the "Mobile App") is distributed through the Apple App Store and is subject to these Terms in addition to the App Store's terms.
- Device permissions. The Mobile App requests access to your device camera and photo library to capture and attach inspection photos, and may request local storage and network access to sync captures. You may manage these permissions in your device settings; denying them may limit functionality.
- Apple as third-party beneficiary. These Terms are between you and AvTools, not with Apple. Apple is not responsible for the Mobile App or its content. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Apple has no obligation to provide support or maintenance for the Mobile App and no warranty obligations; any claims relating to the Mobile App are directed to AvTools, not Apple, except as required by law.
- Compliance. You agree to use the Mobile App in compliance with the App Store Terms of Service and all applicable usage rules.
4. User Accounts
4.1 Account Registration
You must create an account to use the Services. Authentication may be provided through email/password or single sign-on (e.g., Microsoft Entra). You agree to provide accurate, current, and complete information and to keep it updated.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4.3 Seats & Licensing
Access is licensed per user/seat. You may not share a single seat among multiple individuals or exceed your licensed seat count without purchasing additional seats.
5. Acceptable Use
You agree not to:
- Use the Services for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Attempt to gain unauthorized access to the Services or related systems
- Interfere with or disrupt the Services or servers, or circumvent rate limits or security controls
- Upload malicious code or viruses
- Reverse engineer or attempt to extract the source code, except where permitted by law
- Share your account credentials with unauthorized users
- Use the Services to store or transmit inappropriate or illegal content
- Connect or upload data you are not authorized to access or disclose
6. Subscription and Payment
6.1 Pricing & Plans
The Services are offered on a subscription basis, licensed per user/seat with plan tiers that determine which modules are enabled. Pricing is provided by quotation: the fees, plan, and seat count stated in your order or written agreement with us are authoritative and control in the event of any discrepancy. Contact sales@avtools.aero for current pricing. Plans, seat counts, and prices are subject to change with at least 30 days' notice for renewals.
6.2 Payment Terms
Subscriptions are billed in advance, monthly or annually depending on the plan, through our payment processor (Stripe) or, where agreed, by invoice on net terms. You authorize us (and our payment processor) to charge your payment method for all applicable fees and taxes. Failed or overdue payments may result in suspension of access (subject to Sections 14.1 and 14.4).
6.3 Cancellation and Refunds
Unless your order or a signed agreement with us specifies a fixed term (in which case that document governs cancellation and renewal), you may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. Except where required by law, we do not provide refunds for partial periods or unused services.
7. AI & Automated Processing
Certain features (for example, the in-app compliance assistant, document drafting, and Finance summaries) use third-party large-language-model providers (currently Anthropic) to process the specific inputs you submit and relevant Customer Data in order to generate responses. When you use these features:
- The relevant inputs and context are transmitted to the AI provider solely to produce the requested output.
- We do not permit, and our AI providers contractually do not, use your Customer Data to train their foundation models.
- AI output may be inaccurate or incomplete. It is provided as assistance only and must not be relied upon as a substitute for professional, regulatory, or airworthiness judgment (see Section 8). You are responsible for reviewing and verifying AI-assisted output before acting on it.
8. Aviation Regulatory Disclaimer
The Services are documentation, workflow, and record-keeping tools. They do not perform maintenance, do not make airworthiness determinations, and do not constitute approval, certification, or release-to-service of any aircraft part or article.
- You remain solely responsible for compliance with all applicable aviation regulations and standards (including FAA, EASA, ASA-100, AC 00-56, ATA Spec 106, and ITAR/EAR), and for the accuracy, completeness, and retention of your inspection records, traceability documents, and certifications.
- You are responsible for retaining records for the periods required by your quality system and applicable regulation, independent of the Services.
- AvTools is not a certificated repair station, distributor of record, or party to your transactions, and makes no representation that any documentation produced through the Services satisfies any particular regulatory requirement.
9. Intellectual Property
9.1 Our Property
The Services and all related technology, including software, designs, and trademarks, are the property of Turbsol Management, LLC. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.
9.2 Your Content
You and your organization retain all rights, title, and interest in and to all data, photos, documents, inspection records, quotes, and any other content you upload, create, or store using the Services ("Customer Data"). AvTools does not claim ownership of Customer Data under any circumstances.
By using the Services, you grant AvTools a limited, non-exclusive, revocable license to host, store, process, transmit, and display Customer Data solely to provide, maintain, secure, and support the Services (including via the sub-processors described in Section 10). This license terminates when you delete your content or close your account.
AvTools will not:
- Use Customer Data for advertising, marketing, or promotional purposes
- Sell, rent, or trade Customer Data to third parties
- Use Customer Data to train machine-learning or AI foundation models
- Access Customer Data except as necessary to provide, support, or maintain the Services, or to produce the aggregated statistics described below
- Claim any intellectual property rights over Customer Data
We may produce and use aggregated, de-identified data derived from use of the Services to operate, secure, support, and improve them and to publish industry statistics and benchmarks. Aggregated data combines information from multiple customers and does not identify (and is not permitted to make it reasonably possible to identify) you, your users, your counterparties, or any individual transaction. We do not publish a statistic drawn from so few customers or records that an individual company's figures could be worked back out of it, we do not disclose Customer Data itself this way, and we do not name you as the source of a figure without your permission. Aggregated data is never used to train machine-learning or AI foundation models. That prohibition above is absolute and applies to derived data as well.
10. Third-Party Integrations & Sub-Processors
The Services integrate with third-party systems that you choose to connect (such as AvSight/Salesforce, Smart145, QuickBooks Online, SkySelect, and FlyCovr/Loadsure). We are not responsible for the availability, functionality, or policies of those services, and your use of them is subject to their own terms. You are responsible for having the right to connect them and for the credentials you provide.
To operate the Services, we use a limited set of sub-processors, including: Supabase (database, authentication, and file storage, backed by AWS), Vercel (application hosting), Stripe (payment processing), Anthropic (AI features), and Microsoft (single sign-on and Microsoft Graph/SharePoint, where used). Our handling of personal data and the current sub-processor list are described in our Privacy Policy, which is incorporated into these Terms by reference. Our GDPR Compliance Statement describes how we handle personal data subject to European data-protection law, including the Data Processing Agreement available to organizational customers on request.
11. Disclaimers and Limitations of Liability
11.1 Service Availability
The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or secure, or that any output (including AI-assisted output) is accurate or complete.
11.2 Limitation of Liability
To the maximum extent permitted by law, Turbsol Management, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Services shall not exceed the amounts you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Turbsol Management, LLC and its affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
13. Data Backup and Loss
While we implement backup procedures, you are responsible for maintaining your own backups of critical data. We are not liable for any data loss.
14. Service Discontinuation and Data Portability
14.1 Your Right to Export
You may export your Customer Data at any time during your active subscription. We provide data export tools and will assist with reasonable export requests.
14.2 Service Wind-Down
If AvTools discontinues the Services, we will:
- Provide at least 90 days advance written notice to all active customers
- Maintain read-only access to Customer Data during the wind-down period
- Provide data export tools and reasonable assistance to extract all Customer Data
- Not delete Customer Data until the customer has confirmed export or the wind-down period has expired
14.3 Business Continuity
In the event of a merger, acquisition, bankruptcy, or dissolution of Turbsol Management, LLC:
- Customer Data remains the property of the customer and is not an asset of Turbsol Management, LLC
- Any successor entity must honor existing data protection obligations
- Customers will be notified and given the opportunity to export their data before any transition
14.4 No Data Hostage
Under no circumstances will AvTools withhold access to Customer Data as leverage in any commercial dispute. Customers may always retrieve their data regardless of account standing or payment status. After your subscription ends (by expiration, cancellation, or termination), export remains available for thirty (30) days; after that period we may delete Customer Data as described in our Privacy Policy, unless a signed agreement between you and us or applicable law provides otherwise.
15. Corporate Structure and Liability Separation
15.1 Corporate Structure
AvTools is a brand owned and operated by Turbsol Management, LLC, which is the legal entity responsible for the development, operation, and maintenance of the Services. References to "AvTools" in these Terms refer to Turbsol Management, LLC. AvTools is not affiliated with, owned by, or a subsidiary of any customer organization. Customer relationships and integrations do not create any agency, partnership, or joint venture relationship.
15.2 Customer Content Independence
Customer Data stored in the Services is logically and operationally separate from AvTools's own operational data. Customer Data is not commingled with AvTools's proprietary data and is not treated as an asset of Turbsol Management, LLC in any financial, legal, or corporate proceeding.
15.3 Mutual Protection
- AvTools's intellectual property (software, designs, trademarks) remains the property of Turbsol Management, LLC regardless of customer relationships
- Customer intellectual property (trade secrets, proprietary processes, inspection methodologies) uploaded to the Services remains the exclusive property of the customer
- Neither party acquires rights to the other party's intellectual property through use of the Services
16. Termination
We may suspend or terminate your access to the Services for violations of these Terms or as otherwise permitted. Upon termination, your right to use the Services ceases; however, your right to retrieve Customer Data under Sections 14.1 and 14.4 survives.
17. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Florida, United States, without regard to its conflict-of-law principles. Except where a signed agreement between you and us provides otherwise, the state and federal courts located in or serving Lake County, Florida shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and each party consents to personal jurisdiction and venue there and waives any objection of inconvenient forum.
18. Export Compliance
You shall comply with all applicable export control laws and regulations, including International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), and Office of Foreign Assets Control (OFAC) sanctions programs. You are responsible for ensuring that any data you upload and any access you grant comply with such laws.
19. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the new Terms.
20. Contact Information
For questions about these Terms of Service, please contact:
21. Entire Agreement
These Terms, together with the Privacy Policy and any order or written agreement, constitute the entire agreement between you and Turbsol Management, LLC regarding the use of the Services and supersede all prior agreements and understandings.
22. General Provisions
22.1 Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
22.2 No Waiver
Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. A waiver is effective only if in writing and signed by the waiving party.
22.3 Assignment
You may not assign or transfer these Terms, or your rights under them, without our prior written consent, except to a successor of your business by merger, acquisition, or sale of substantially all assets (with notice to us). We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets, subject to the data-protection commitments in Section 14.3. Any assignment in violation of this section is void.
22.4 Force Majeure
Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, governmental action, utility or internet failures, or failures of third-party services, provided the affected party uses reasonable efforts to mitigate and resume performance.
22.5 Notices
We may provide notices to you via the email address on your account, in-app messaging, or by posting to the Services; notices to us should be sent to legal@avtools.aero. Notice is effective on receipt (for email, when sent to the address on file).
22.6 Survival
Provisions that by their nature should survive termination do survive, including Sections 8, 9, 11, 12, 14.1, 14.3, 14.4, 15, 17, 18, 21, and this Section 22.